We are working on an expanded explanation of our Service Policies.  We have constructed super packing cartons for all our old amplifiers.  That way we will be able to assure you, that if you get  the amps to us in one piece, we will be able to get them back to you in one piece!  We will also be able to ship you an empty carton, for your shipment to us, if you desire.  Email us with any questions regarding service at  Service@WestLabs.COM 

Factory Authorized Blueprint or "FAB" :

This improvement to your amplifier does not change the original circuit in any way ! It uses the original design (which was good). A FAB implements a superior layout, and replaces components at key parts of the circuit with state of the art components, so that your amp can "be all that it can be" ! (Sorry Army !) Hum and noise is decreased to near ZERO! You will be amazed at the improvement in your amplifier. (And the increase in longevity)

If you do not send us your amplifier with good tubes in it, we will be forced to put good tubes in it before we can proceed, and charge you for them . Our prices will be quite reasonable. We will put in VERY slightly used American (RCA Etc.) small signal tubes and VERY lightly used matched GE6550As for the power tubes. The charges for these tubes will be $100.0 for a 100 watt amp (Grande Etc.) and $200.00 for a 200 watt amp (Fillmore). The charge for Avalon tubes will depend on the tubes used. We can discuss this!

Most minor repairs will be automatically included in the price of a FAB.

Replace the original AC cord with a three-prong unit that plugs into the chassis like the cord on your computer. This is an option that may save your life one day (or mine!) and I will not work on an amp without it ! Plugged in to a proper, grounded outlet it will also help minimize noise.

Replace all the power supply filter caps with premium units. (Right now we are using Elna Cerefines from Japan). All original West Amps need this anyway. This will help assure you of full power and low noise. It will also extend the life of your amp another 10-20 years.

Replace all potentiometers with premium 2-watt Conductive Plastic Mill Spec pots. These are the best pots money can buy. They are VERY quiet and will last a LONG time. Any original West Amp I have ever seen needs new pots anyway.

Implement a new grounding scheme optimized for your amp layout. This includes installing new isolated ground jacks for both guitar inputs and speaker outputs. This will insure you the lowest hum possible.

Replace all critical positions with 1 watt 1% 750 volt rated mill spec metal film Resistors. This will insure the lowest noise possible, and greatly add to the reliability and life of your amp.

Replace all tone circuit and coupling capacitors in the preamp section of your amp with premium units. This will insure that your amp sounds the way it was intended to.

We will also check for any age weary solder joints and obvious problems in your amp that would keep it from maximum performance.

An optional cost installation of a presence control (like on a Marshall) which was not in the original design but should have been.

New pricing with expanded specifications is on the way!